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AI · AGENTICOPS · AUTOMATION

Agentic AI Webex Bot

A collaboration agent concept for turning Webex conversations into grounded, human-supervised operational assistance.

Open source repositoryAI Projects

Pain point

Operational questions arrive in shared spaces, but answers, routing, context, and follow-up are inconsistent.

Solution

Capture scoped messages, retrieve approved context, draft a bounded answer, and keep a human in control of consequential replies.

Architecture

  1. Webex event intake
  2. Policy and retrieval
  3. Agent draft and citation
  4. Human-approved response

Software stack

Webex APIsPython or Node.jsRAG indexAudit logSecrets manager

AI and AgenticOps

AI classifies intent and drafts responses; AgenticOps handles room scope, retries, observability, escalation, and pause controls.