Pain point
Product information lived across systems of record and collaboration spaces. Teams lacked a shared view of feature coverage, dependencies, customer value, and delivery priority.
INITIATIVE · CUSTOMER OBSESSION · ROADMAP · RICE
Customer-Obsessed Roadmap RICE Initiative
A leadership initiative to create a consolidated roadmap across related enterprise platforms, improve cross-functional visibility, and prioritize investments using evidence instead of the loudest request.
Leadership initiative
I initiated the tool to improve visibility between product managers, asked my team to build the evidence workflow, and guided the operating model toward faster collaboration and better customer decisions.
How it solved the problem
- Ingest approved sources
- Normalize feature evidence
- Compare coverage and gaps
- Review RICE priorities
RICE methodology
Reach × Impact × Confidence ÷ Effort creates a transparent prioritization signal. It reduces single-customer bias and helps teams invest in opportunities with broader customer and revenue potential.
AI assistance
AI can extract candidate records, deduplicate feature language, summarize evidence, identify gaps, and draft RICE inputs. It cannot approve scores, override product judgment, or publish roadmap changes.
Software stack
Source connectorsNormalization pipelineAI evidence assistantCoverage modelRICE scoringRoadmap UIAudit trail
Operating outcomes
Improved employee productivity, stronger field and partner enablement, better cross-functional collaboration, faster executive visibility, and more disciplined revenue-oriented prioritization.
Privacy and trust boundary
This public overview contains only generalized concepts. It excludes internal product names, customer names, system URLs, source records, credentials, proprietary content, and company-specific implementation details.